GDPR (EU 2016/679) & Data Transparency

Privacy Policy & GDPR Information

Applicable to citizens and residents of the European Economic Area (EEA) and Switzerland

Introduction and Commitments of the Data Controller

In this privacy declaration, we explain how we process personal data collected through our website https://www.italiamagazzini.it. We encourage you to read this statement carefully. Our processing strictly complies with the General Data Protection Regulation (Regulation EU 2016/679 - GDPR) and applicable Italian and European privacy laws.

This means, among other commitments, that:

  • Explicit purposes: we clearly communicate the reasons why personal data is processed through this policy;
  • Data minimisation: we collect only the personal information strictly necessary for legitimate purposes;
  • Free and informed consent: we request your explicit consent to process data whenever required by law;
  • Security measures: we implement appropriate technical and organizational safeguards to protect your data and mandate equivalent standards from data processors;
  • Exercise of rights: we respect your rights to access, rectify, restrict or erase your personal data upon request.

If you have questions or wish to know which personal data we hold, please contact us at info@italiamagazzini.it or by certified email at italiamagazzini@pec.it.

1. Purpose, Data Collected and Retention Period

We collect or receive personal information for purposes related to our commercial and e-commerce operations:

1.1 Contact (Phone, Email, Web Forms)

Data used: First and last name, email address, phone number, IP address.
Legal basis: Consent / Pre-contractual steps.
Retention: Concluded service plus a maximum of 365 days.

1.2 Orders & Payment Processing

Data used: Full name, account alias, email, phone number, shipping address, IP address.
Legal basis: Performance of sales contract & legal tax obligations.
Retention: 365 days (subject to statutory 10-year fiscal and accounting records preservation).

1.3 Customer Account Registration

Data used: Full name, email address, password hash, phone number, address.
Legal basis: Consent.
Retention: Until account deletion requested by user.

1.4 Newsletter & Communications

Data used: Email address.
Legal basis: Explicit consent.
Retention: Until consent withdrawal or newsletter unsubscription.

2. Cookies

Our website uses technical cookies and related tools. For detailed information regarding cookie categories, purposes and managing your preferences, please consult our cookie banner or your browser settings.

3. Disclosure Practices

We disclose personal information if mandated by law, court order, or authorized law enforcement authorities to investigate public security matters or enforce legal rights.

In the event of a merger, acquisition, or sale of business assets, customer data may be shared with professional advisors and transferred to the succeeding entity under strict confidentiality.

4. Data Security

We are dedicated to personal data security. We implement advanced technical precautions to prevent data loss or unauthorized access, including 256-bit SSL encryption, firewalls, and restricted administrative privileges.

5. Third-Party Websites

This privacy statement does not apply to external third-party websites accessible via hyperlinks. We encourage you to review their specific privacy policies before browsing.

6. Amendments to this Privacy Statement

We reserve the right to update this policy to reflect regulatory or technical changes. We encourage periodic review of this page.

7. Your Rights under the GDPR

Under EU GDPR Regulation 2016/679, you hold the following rights regarding your personal data:

  • Right to transparent information about processing and retention times;
  • Right of access: request copies of your personal data held by us;
  • Right to rectification: request modification or completion of inaccurate information;
  • Right to erasure ('right to be forgotten'): request deletion of personal data when no longer legally required;
  • Right to data portability: receive your data in a structured, machine-readable format;
  • Right to object: object to processing grounded on legitimate interests or direct marketing.

8. Filing a Regulatory Complaint

If you consider that our processing breaches data protection regulations, you have the right to lodge a complaint with your national supervisory authority or the Italian Data Protection Authority (www.garanteprivacy.it).

9. Data Controller Contact Details

Italia Magazzini di Lombardo Raffaele
Via Giovanni Iervolino, 384 – 80040 Poggiomarino (NA), Italy
Website: https://www.italiamagazzini.it
Email: info@italiamagazzini.it
PEC: italiamagazzini@pec.it
Phone: +39 081 2137457 / WhatsApp: +39 333 6454614

10. Exercising Your Rights

To exercise your rights, please submit a written request via our contact form or by direct email to info@italiamagazzini.it.

© 2026 Italia Magazzini di Lombardo Raffaele – All rights reserved.

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