Shipping & Delivery Policy

Express Shipping & Delivery

Thanks to established partnerships with premier express couriers (BRT, DHL, GLS, SDA and UPS), Italia Magazzini ensures fast, dependable and secure deliveries throughout Europe.

24 / 48 Hours

Average business shipping times upon order validation

Free Shipping

Free shipping across Italy without hidden costs

Europe Shipping

Fast delivery across Europe at a flat standard rate of €23.00

In-Store Pickup

Free and immediate pickup at our physical stores

Our Partner Couriers

We collaborate exclusively with leading European logistics carriers to guarantee maximum care and reliability for your package.

Bartolini (BRT) DHL Express GLS SDA UPS

1. Shipping Times and Delivery Methods

From order verification and payment receipt, processing and dispatch times range on average between 24 and 48 business hours.

Ordered goods are delivered directly to the shipping address specified during checkout. Please double-check your street address, intercom name, contact telephone number and postal code to facilitate smooth courier delivery.

2. Order Tracking (Tracking Number)

Upon package dispatch, you will automatically receive a confirmation email containing the tracking number and a direct carrier link to follow your parcel in real time.

1
Order Preparation

Your order is carefully inspected, packed and prepared in our logistics warehouse.

2
Courier Pickup & Email

The courier collects your parcel and an automated email with active tracking is sent.

3
Delivery to Your Door

Delivered within 24/48h at street level with electronic delivery notification.

3. Shipping Costs & Rates

We offer transparent, highly competitive shipping conditions for domestic and international orders:

International / Europe
€23.00

Standard flat rate for deliveries to European destinations

4. Delivery Terms & Storage Handling

Once dispatched, the delivery should not be unjustifiably refused. If the recipient is absent, the courier will make a second delivery attempt or leave a calling card.

Important: Storage and Return Costs

Storage costs arising from prolonged recipient absence, incorrect/incomplete addresses, or unjustified refusal, as well as return-to-sender fees, shall be charged to the customer.

5. Free In-Store Pickup

Customers living nearby or wishing to visit our physical locations can opt for free in-store pickup by selecting this option at checkout or coordinating with customer care.

Poggiomarino Retail Store (NA)

Via Giovanni Iervolino, 382 – 80040 Poggiomarino (NA)
Hours: Mon-Sat 09:00 - 13:00 / 16:30 - 20:30

Scafati Retail Store (SA)

Via Alcide de Gasperi, 129 – 84018 Scafati (SA)
Hours: Mon-Sat 09:00 - 13:00 / 16:30 - 20:30

Have questions about your order or delivery?

Our customer support team is at your complete disposal from Monday to Saturday.

© 2021 – 2026 Italia Magazzini di Lombardo Raffaele • All rights reserved.

Loading...
Back to top